presentation

Best practises on Service Design Pioneering

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Abstract


This is a story about large organisations that are taking a transitional journey from being hardware producers to software and services providers. The journeys that these hardware rooted organisations make are presented with four real world cases, which provide insight in how Service Design plays an important role in these transitions. The real world stories give Service Designers lessons learned from engineering dominated cultures.

Innovation


Type


Presentation

Date


October 28th

Location


Zuiveringshal

Time


03:10 pm

Speaker Info


Romy van den Broek
Berge


Learn more about her