Daniel Ewerman is an industrial designer who started designing customer experiences. His inspiring and practically applicable insights into how organizations can achieve success by becoming customer and employee centric have made him a popular keynote speaker, conference moderator, columnist and author.
He is also a board member in several cultural institutions and after working 18 years with customer experience he is also a very appreciated coach for management teams who wants to achieve customer experience excellence. Daniel is also the author of the book: “Customer Experience – why some organizations succeed and others do not”, that has been winning wide acclaim.
Finding the New Business As Usual
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