emma-watkin

Emma Watkin

admin Speaker


Senior Quality Manager, Virgin Media

Emma is the a Senior Quality Manager at Virgin Media responsible for embedding a culture of service excellence within Virgin Media Customer Care. She has been instrumental in the continued success of Virgin Media’s Voice Of Our Brand programme and has been at the forefront of it’s continued development.

 

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The proof is in your people – A story of Virgin Media’s 'Voice of Our Brand’ programme