stephen-graham

Stephen Graham

admin Speaker


Service Design Lead, TFL/Deloitte

Steve is a Service Design Lead with Deloitte Digital currently working across EMEA.
Having joined Deloitte Digital UK in 2013 from Deloitte Australia he has a decade applying a design thinking approach to problem solving within innovation, product management, product development and service design.
Steve is a Service Design Lead with Deloitte Digital currently working across EMEA. Having joined Deloitte Digital UK in 2013 from Deloitte Australia he has a decade applying a design thinking approach to problem solving within innovation, product management, product development and service design. As a primary focus over the last 18months Stephen has performed the role of Mobile Programme Design Lead where he has been focused on improving the employee experience and empowering through mobile technology.

»It’s great to be part of a community of practice that extends past the boundaries of organisations and that push to think differently about our field (service design)«Stephen Graham

Top Tip


Use disruptive technologies as an excuse to drive organisational change and a better customer/employee experience.

Social Media


Talk


Mobilising the TfL workforce