Paul Mutsaers

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Paul Mutsaers has a background in strategic marketing. He held different positions in Marketing, Branding and Communications. He gained extensive experience in developing concepts that improved the quality of services and the interaction between Rabobank and its customers. He now brings this experience into practice as a customer experience manager and lean startup coach.



Presentation Info

Making in-house service design the new standard
7 Learnings to get there!

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